House Rules & Guest Guide
We're excited to host you at Serenity Moon Cabin. We want you to have a great stay, so if anything falls short of a 5-star review, please let us know how we can help. This is our family's cabin, not a large short-term rental — we love this home and ask that you treat it with the same care and respect you would your own.
A Warm Welcome from Jennifer & Josh
Thank you for choosing to stay with us. Please review the arrival details, home rules, and frequently asked questions below so your mountain getaway is smooth, safe, and serene.
No Parties
We welcome friends and family to enjoy our home, but parties and events are not permitted. This is a family-friendly community, with quiet hours from 10 p.m. to 8 a.m.
Arrival & Departure
Check-In is at 4PM
Please do not arrive early to give our cleaners time to finish.
At Security
Provide your reservation number, lot number, and your name (they may ask for ID).
Your Door Code
Your door code will be sent to you 3 days before check-in.
Check-Out is at 10am
There is a non-approved checkout fee of $75 for every hour you haven't left starting at 10am.
Home & Community Rules
No smoking anywhere on the property
This includes inside and outside. Violation fee: $150.
Quiet hours are 11:00 PM to 7:00 AM
Please be respectful of our neighbors. Community quiet hours are 10:00 PM to 8:00 AM — this is a neighborhood, so please be respectful and NO PARTIES.
Only bagged trash goes in the bear-proof cans
Loose trash will result in a $25 extra cleaning fee.
Do not put wood in the indoor fireplace
It is gas only, with a maximum use of 120 minutes.
Follow outdoor burn restrictions
If you see the “BAN BURN IN EFFECT” sign past security, do not light an outdoor fire. Follow Glimer Country outdoor burn restrictions.
No charcoal in the grill
It is a gas grill with propane provided. Please cover it after use.
Do not move furniture
Please do not move furniture between rooms to avoid damage.
Pick up all dog waste
Removal or cleaning of waste/pee (inside or out) will include an additional $50 cleaning fee. The dog house and tunnel are for dogs only — children should not play on them for safety.
No pets on furniture or beds
Extra pet hair or waste cleanup will result in an additional cleaning fee.
Leave the cabin tidy
Your cleaning fee covers a professional deep clean, but if the cabin is left excessively messy, additional cleaning fees may apply.
Other Home FAQs
Need help during your stay?
Emergency: Call 911. Non-emergency: Message us on the platform or text (678) 263-7257.
Where are the resort passes?
There are 3 lanyards with guest access cards on the coat hanger by the front door. Please return them after each use. Lost cards will incur a replacement fee. Each pass allows entry for up to 4 people — if you need more, let us know in advance.
Where can I find resort amenities and hours?
Visit www.coosawatteeriverresort.net/amenities for full details.
What's included in the kitchen?
Cookware, utensils, dishes, drinkware, small appliances, and basic cleaning supplies — including pots, pans, baking pans, mixing bowls, knives, cutting board, blender, mixer, crock pot, toaster, dishwasher, coffee machine with reusable filter, dish soap, paper towels, trash bags, and dishwasher pods.
How many cars can park there?
The driveway fits up to 4 cars, with extra space beside the road.
How do I use the hot tub?
The hot tub stays powered on 24/7. Just use the jets and light buttons. Please shower before use and cover it after use. Demo video →
How do I use the bear-proof trash cans?
How do I use the indoor fireplace?
The fireplace is gas-powered, and the switch is on the right. How-to video →
Is firewood provided for the outdoor firepit?
We try to keep wood stocked, but firewood is not guaranteed. You're welcome to bring your own or buy some locally. We do not provide lighter fluid.
Are there cameras on the premises?
There is a doorbell camera and a camera facing the backyard. We respect guest privacy, and these are for security and safety only.
Checkout Checklist
Ready to Plan Your Stay?
Check live availability and book directly for the best rates and personalized host communication.